topic Re: Need an Invoice in Get Support

Need an Invoice

jova7223 — Mon, 06 Feb 2023 19:44:40 GMT

Can I please get an Invoice for my payments from May 1, 2022 to Dec 31 2022?

Thanks!

softech — Mon, 06 Feb 2023 19:46:02 GMT

@jova7223 if you need an official invoice from PM, please open ticket with PM support. Please note it might take them a week or two to prepare:

1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

Handy1 — Mon, 06 Feb 2023 19:46:18 GMT

@jova7223 You can sign into self serve and go to payment tab and get 12 month history there

or if you need more official invoice you can ask support for this but it could take up to a week to get

Getting support / submit ticket

Or while your already here and logged in the community

Watch for reply top of page to the

Right ( envelope image )