topic over charge in Get Support

over charge

Mina1343Rad — Mon, 06 Feb 2023 10:58:14 GMT

I changed my plan to $45 this month and I have a $4 monthly reward. But I was charged $47. Anybody knows why?

Re: over charge

Handy1 — Mon, 06 Feb 2023 11:00:20 GMT

@Mina1343Rad Did you change plan at renewal or immediately ? Also $45 plan with $4 off would be $41 plus tax would make $47 so it sounds about right to me

Re: over charge

softech — Mon, 06 Feb 2023 11:05:25 GMT

@Mina1343Rad keep in mind, what you see on PM site is pre-tax amount. PM will add tax on top and what you see on credit card would be the final price after tax

if your plan is $45, with the $4 off, it will be $41+tax = 47.14 or 47.15 depends on your province