topic data charge in Get Support

data charge

joycey_m — Mon, 06 Feb 2023 02:21:19 GMT

why do I get charged .08 MG of data at 4 AM on several days in a row -- I'm asleep at 4AM

Re: data charge

softech — Sun, 05 Feb 2023 21:11:13 GMT

the data usage only posted twice a day

The time showing on an entry is NOT the time your data was used, but a total usage between the timestamp of the last entry and the time of that entry

Re: data charge

esjliv — Sun, 05 Feb 2023 21:14:00 GMT

@joycey_m - some call that a buffer. It should reset. EDIT, well it could be actual usage...Data gets posted normally in two 12 hour blocks in our detailed usage (not live or when actually being used). So yes during the night is when these items can show up.

The buffer is a small amount of data that adds to the account, then resets itself.

Re: data charge

HALIMACS — Sun, 05 Feb 2023 21:15:56 GMT

@joycey_m

0.08 MG (presuming you meant MB) of data is such a small amount, it ought not to raise eyebrows.

The actual time of data use is not displayed by public mobile. But you could probably find out such information on your device, depending on its capability.