topic Re: new paln for family in Get Support

new paln for family

lonnasheen — Sat, 04 Feb 2023 19:19:28 GMT

wanting to get a phone number and plan for my son under my account. he has his own phone. We are looking at the $15 month plan. was wondering if there is unlimited incoming calls are included? Koodo has the same $15 a month plan, but with incoming unlimited calls. Can you please confirm with me before purchasing if you can offer the same plan as koodo.

Thanks

Re: new paln for family

esjliv — Sat, 04 Feb 2023 19:22:15 GMT

@lonnasheen - each public mobile account needs to be activated with its own unique email address. You cannot add a 2nd or multiple accounts under one account here.

Yes, the $15 plan is UNLIMITED incoming calls. 100 outgoing.

There is a 500 min addon you can buy for outgoing to add to your account. This is a great value. It rolls over each renewal and stays on until consumed.

Re: new paln for family

DDM69 — Sat, 04 Feb 2023 19:26:17 GMT

Make sure you use your friend referral code when activating his plan. 😊

Re: new paln for family

lonnasheen — Sat, 04 Feb 2023 19:32:11 GMT

oh yes! thanks for the reminder

Re: new paln for family

lonnasheen — Sat, 04 Feb 2023 19:33:36 GMT

OK, so I'm starting fresh with a new account? I put it under my sons name and email address?

Re: new paln for family

softech — Sat, 04 Feb 2023 19:35:39 GMT

@lonnasheen wrote:
OK, so I'm starting fresh with a new account? I put it under my sons name and email address?

@lonnasheen yes, use another email address to activate a new account

Again, PM is one email can only tie with one account. No Family account concept. Every account is independent by itself.

But, make sure you use your own referral code when you activate your son's acocunt

Re: new paln for family

lonnasheen — Sat, 04 Feb 2023 19:39:30 GMT

Thanks

Where do i find my referral code? Can't seem to find it?

Re: new paln for family

softech — Sat, 04 Feb 2023 19:42:02 GMT

@lonnasheen login to My Account, the front page, at the bottom, Sharing s caring section

With the code, your son will get $10 and you will get $1 or 1 point per cycle

Re: new paln for family

LoveNature — Sat, 04 Feb 2023 19:42:48 GMT

Hi @lonnasheen

public mobile not have family plan,

for each line need different email and phone number.

but you can using same name, address, 4 digit pin, password, credit card,

Re: new paln for family

esjliv — Sat, 04 Feb 2023 19:42:53 GMT

@lonnasheen wrote:
Thanks
Where do i find my referral code? Can't seem to find it?

@lonnasheen - in your My Account under the main page that opens on the bottom. Or under the Payment TAB, maybe other places too.

Under this:

It toggles a couple different screens.

Re: new paln for family

lonnasheen — Sat, 04 Feb 2023 19:46:57 GMT

OK great, found it. But i first have to order the SIM card. Once I receive it then I can the plan part right? it has been so long since going through the process

Re: new paln for family

dabr — Sat, 04 Feb 2023 19:54:57 GMT

@lonnasheen You might be better off trying to get a SIM from either an official Koodo/Telus store close by but phone ahead as not all carry them, or purchase one from CanadianCellSupplies.com or Amazon for faster delivery as PM delivery can take anywhere from one week to three.

Re: new paln for family

lonnasheen — Sat, 04 Feb 2023 19:56:48 GMT

When i go to "get started" it takes me to the SIM card purchase. won't let me purchase the plan? do i need a SIM card first to purchase a plan?

Re: new paln for family

dabr — Sat, 04 Feb 2023 20:00:31 GMT

@lonnasheen Yes, you'll need the SIM beforehand to get started. Like I said see if there's a Koodo/Telus store closeby first but phone ahead and ask if they still sell PM SIMs as not all of them do.

Re: new paln for family

LoveNature — Sat, 04 Feb 2023 20:00:52 GMT

@lonnasheen

you can't purchase plan without have SIM card,

Find TELUS Stores Near you or Koodo Stores buy it in person fast way.

Re: new paln for family

lonnasheen — Sat, 04 Feb 2023 20:01:51 GMT

Walmart has Koodo cards. do i need a "public mobile" specific SIM card or it can be telus/kodoo? The woman i spoke to there says she is not aloud to talk about public mobile? and i looked again and yes i need a SIM to get a plan...answered my own previous question.

Re: new paln for family

dabr — Sat, 04 Feb 2023 20:05:18 GMT

@lonnasheen Only a PM SIM will work for service here. Don't buy Koodo/Telus SIMs and I believe Walmart no longer sells PM SIMs.

Re: new paln for family

lonnasheen — Sat, 04 Feb 2023 20:07:13 GMT

Yeah we are in a small town..no PM SIM cards. I believe I ordered mine through PM years agao. But yoy suggest Amazon?

Re: new paln for family

dabr — Sat, 04 Feb 2023 20:08:55 GMT

@lonnasheen Yes, Amazon (especially with prime) will be much faster or try canadiancellsupplies.com

Re: new paln for family

lonnasheen — Sat, 04 Feb 2023 20:09:13 GMT

Thank you everyone for all your help!