topic Re: Cant Call Out in Get Support

Cant Call Out

jhnest — Fri, 03 Feb 2023 19:03:04 GMT

I am having issues making calls to certain numbers, while in Fort Rouge Winnipeg area. When I try and call out and it fails I hear an automated message "2UT1 All Circuits are busy please try your call again later".

The ones that have returned the error is one was to a Public Mobile # (Winnipeg 204232/Ported), another is a MagicJack (204480 - Winnipeg - GP Group Telecom).

Ones that have worked with no issues is to Shaw (Winnipeg - 204615) and another is to MTS (Beausejour - 204268)

I've never had issues at this location calling any number prior to today, noticed around 12:30PM (Winnipeg Time)

I can disconnect from one of the failed calls and make a successful call to examples, when successful try an error'd number and still errors.

There have been no changes to my handset or plan, I have restarted it but no change. SMS to one of the affected numbers goes through. Data is unaffected.

Re: Cant Call Out

softech — Fri, 03 Feb 2023 19:04:02 GMT

@jhnest so, calling other numbers have no problem and just that 2 particular numbers with problem??

try reboot your phone once.

try making the call from another area and see

but again, it could be local network problem

Re: Cant Call Out

dabr — Fri, 03 Feb 2023 19:05:35 GMT

@jhnest It could some outage issues with the numbers you are calling. Have you tried changing your network to 3G and see if that helps?

Re: Cant Call Out

esjliv — Fri, 03 Feb 2023 19:05:57 GMT

@jhnest - if this is just happening today, hopefully it is just a network outage or tower issue.

hopefully it will all come back 'online' soon.

Check for outages in your area:

https://www.telus.com/en/on/outages

https://istheservicedowncanada.com/status/telus

https://downdetector.ca/status/telus/map/

Re: Cant Call Out

jhnest — Fri, 03 Feb 2023 19:40:56 GMT

I did try a reboot and always am on 3G only, but thanks Everyone. Ill keep digging.