topic Re: SIM card won't link to my unlocked iphone in Get Support

SIM card won't link to my unlocked iphone

heatherslack — Fri, 03 Feb 2023 14:43:17 GMT

New sim activated and everything but won't show in my iPhone - I've shut down and restatered and re inserted -

nothing works - help!

Re: SIM card won't link to my unlocked iphone

HALIMACS — Fri, 03 Feb 2023 14:46:44 GMT

@heatherslack

ensure the activation went as expected and try the activated SIM card in another device.

sometimes also resetting the network connections, establishes the link to the Sim card.

Were you porting from another provider during the activation? It also requires you to reply yes to the port authorization request.

Re: SIM card won't link to my unlocked iphone

softech — Fri, 03 Feb 2023 14:46:00 GMT

@heatherslack

Check the Security section when signed in online.

You will need to change or add the number on your Apple ID.

Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.

Depends, you can try to add the new number first, then you can remove the old number.

After the change, it will be 24 hours for the change to sync.

Re: SIM card won't link to my unlocked iphone

esjliv — Fri, 03 Feb 2023 14:47:45 GMT

@heatherslack

Reset Network Settings, begin by opening the Settings app. Next, tap General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings. and enter your passcode.

Your iPhone will reset network settings and restart itself.

Does any other SIM Card work in your iphone?

If not, check if your phone is blacklisted here: https://www.devicecheck.ca/check-status-device-canada/

Re: SIM card won't link to my unlocked iphone

Handy1 — Fri, 03 Feb 2023 15:07:26 GMT

@heatherslack If sim doesn’t work in any other phone it’s more then likely a provisioning issue with the sim card .in that case you will need support

Getting support / submit ticket

Get support by starting a conversation with virtual Chat box /SIMon. Click here

Or while your already here and logged in the community

you can send a private message CS_Agents by clicking here.

Watch for reply top of page to the

Right ( envelope image )