topic Re: Email adress in Get Support

Email adress

Joanne3 — Thu, 02 Feb 2023 00:21:41 GMT

How do I change my email address?

LoveNature — Thu, 02 Feb 2023 00:24:08 GMT

submit a ticket with SIMon Chatboth

typ: forgetting information
and Click, Forgot My account Email
then Click, Contact Us
and, Click here to submit a ticket.

softech — Thu, 02 Feb 2023 00:26:40 GMT

@Joanne3 only PM support can help to change email address used in My Account

, please open ticket with them

1. Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.

Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗"

2. if you have problem with Chatbot: Private message CS Agent at:

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

Handy1 — Thu, 02 Feb 2023 00:28:22 GMT

@Joanne3 To change your email you will need supports help with this

Getting support / submit ticket

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here

Or while your already here and logged in the community

computergeek541 — Thu, 02 Feb 2023 00:50:27 GMT