topic Re: My plan has been deactivated and wont reactivate in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/My-plan-has-been-deactivated-and-wont-reactivate/m-p/941984#M649480 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/79216">@mister</a>&nbsp;</P><P>Maybe try clear the cache, cookies and go incognito on your browser before login to account on a laptop or PC.</P><P>See if that works.</P> Wed, 01 Feb 2023 08:53:56 GMT BKNS27 2023-02-01T08:53:56Z My plan has been deactivated and wont reactivate https://productioncommunity.publicmobile.ca/t5/Get-Support/My-plan-has-been-deactivated-and-wont-reactivate/m-p/941978#M649474 <P>I applied the payment to my phone, $70 plan, balance now at $93.</P><P>3 days without service before adding vouchers.</P><P>Went to web page and tried to "reactivate" and my plan will still not activate.</P> Wed, 01 Feb 2023 11:40:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-plan-has-been-deactivated-and-wont-reactivate/m-p/941978#M649474 mister 2023-02-01T11:40:58Z Re: My plan has been deactivated and wont reactivate https://productioncommunity.publicmobile.ca/t5/Get-Support/My-plan-has-been-deactivated-and-wont-reactivate/m-p/941979#M649475 <P>Hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/79216">@mister</a>&nbsp;</P><P><SPAN>you can press at reactivate/resume services.and up top for the cart press it and continue to payment taken from Available Funds.</SPAN></P> Wed, 01 Feb 2023 08:17:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-plan-has-been-deactivated-and-wont-reactivate/m-p/941979#M649475 LoveNature 2023-02-01T08:17:40Z Re: My plan has been deactivated and wont reactivate https://productioncommunity.publicmobile.ca/t5/Get-Support/My-plan-has-been-deactivated-and-wont-reactivate/m-p/941983#M649479 <P>I did that several times and it wouldn't work.&nbsp;<BR />I messed around some more since I posted in here and managed to make it go through but I can't recall what I did. It finally went through.&nbsp;</P> Sun, 05 Feb 2023 18:14:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-plan-has-been-deactivated-and-wont-reactivate/m-p/941983#M649479 mister 2023-02-05T18:14:28Z Re: My plan has been deactivated and wont reactivate https://productioncommunity.publicmobile.ca/t5/Get-Support/My-plan-has-been-deactivated-and-wont-reactivate/m-p/941984#M649480 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/79216">@mister</a>&nbsp;</P><P>Maybe try clear the cache, cookies and go incognito on your browser before login to account on a laptop or PC.</P><P>See if that works.</P> Wed, 01 Feb 2023 08:53:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-plan-has-been-deactivated-and-wont-reactivate/m-p/941984#M649480 BKNS27 2023-02-01T08:53:56Z Re: My plan has been deactivated and wont reactivate https://productioncommunity.publicmobile.ca/t5/Get-Support/My-plan-has-been-deactivated-and-wont-reactivate/m-p/941986#M649482 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/79216">@mister</a>&nbsp;</P><P><SPAN>Logout and close all browser and clear cache/ cookies/ open inPrivate mode,from computer. Login and do it again.</SPAN></P> Wed, 01 Feb 2023 09:11:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-plan-has-been-deactivated-and-wont-reactivate/m-p/941986#M649482 LoveNature 2023-02-01T09:11:57Z