topic Re: Sim card charges refund in Get Support

Sim card charges refund

neo911 — Tue, 04 Jan 2022 19:58:53 GMT

Hi,

I recently ported to PM and would like to inform other people interested in PM that although PM does charge $11.30 for sending out the sim card through courier/priority mail, they do refund the amount almost within 2 days.

I sent them an email two days and got a confirmation some time ago about the refund of $11.30 to my credit card account.

Great going PM !

Cheers !

Re: Sim card charges refund

BrrMcGrr — Mon, 08 Aug 2016 21:38:42 GMT

Good to Hear that it went smoothly for you! And Welcome to the Dark Side. It's Fun here!

Re: Sim card charges refund

neo911 — Mon, 08 Aug 2016 21:39:57 GMT

yes it did..glad you mentioned the phrase #thedarkside.

I saw it on PM's twitter account too. Any specific thing it relates to ? was curious to know

Re: Sim card charges refund

imm1304 — Mon, 08 Aug 2016 21:51:59 GMT

Hi @neo911!

Welcome to the coolest mobile carrier! 😄

Enjoy the awesome nationwide coverage while the savings add up.

Re: Sim card charges refund

neo911 — Mon, 08 Aug 2016 21:52:57 GMT

Coolest indeed. Cheers @imm1304

Re: Sim card charges refund

Shaq75 — Thu, 08 Sep 2016 01:29:54 GMT

To whom should I email in order to rcv the refund or does it automatically recognize based on SIM card number and apply the cr.

Cheers!

Re: Sim card charges refund

Mary_M — Thu, 08 Sep 2016 13:34:03 GMT

Hey @Shaq75

To received the refund for the SIM card, you will need to send an email to rebate@publicmobile.ca. Please include your Shopify order # and Public Mobile phone # requesting to be refunded.

The shipping charge will be fully credited back to your original method of payment.

Cheers!

Mary

Re: Sim card charges refund

mikga — Wed, 06 Sep 2017 14:55:56 GMT

Hi Mary,

Just saw this - sim card refund/credit. Is this still available after activation?

Thanks!

Re: Sim card charges refund

srlawren — Wed, 06 Sep 2017 18:15:32 GMT

@mikga unfortunately you're about a year [give or take] too late. I forget the exact timing, but they definitely do not do this any more.