topic Refund : Changed to Mobilicity in Get Support

Refund : Changed to Mobilicity

nethiswapna0407 — Tue, 04 Jan 2022 19:58:49 GMT

Hi,

I have recently changed my connection to mobilicity. Before changing i have renewed my Public Mobile account with around 30$.

I request you to refund the left out amount as i am not using your service anymore.

Let me know if you need any other details from my end.

Thanks

Swapna

*************

Re: Refund : Changed to Mobilicity

NDesai — Mon, 08 Aug 2016 19:52:04 GMT

@nethiswapna0407

Please remove your number since this is a public community forums.

Since PM is pre-paid, you will not get any refund.

Re: Refund : Changed to Mobilicity

srlawren — Mon, 08 Aug 2016 20:19:00 GMT

@nethiswapna0407 unfortunately, as @NDesai has mentioned, Public Mobile is entirely a pre-paid service and does not offer refunds for unused plan amount when your service terminates. Although we are sad to see you go, I do hope you enjoy your Mobilicity service.

Re: Refund : Changed to Mobilicity

imm1304 — Mon, 08 Aug 2016 20:21:53 GMT

Hi @nethiswapna0407!

You can not get a refund on pre-paid service. I wish you had posted here before switching, we would have advised you to plan the change close to your current service expiry date.

Its the same with Mobilicity/Chatr, Wind, or any other pre-paid service.

Wish you the best of luck with Mobilicity.