topic Re: Worst service ever in Get Support

Worst service ever

Metroklr — Mon, 30 Jan 2023 17:26:59 GMT

Re: Worst service ever

softech — Mon, 30 Jan 2023 17:29:51 GMT

@Metroklr Forth post and finally a new topic 🙂

Please give us more information on your first post here

https://productioncommunity.publicmobile.ca/t5/Get-Support/I-am-not-receiving-all-the-data-that-I-am-paying-for/td-p/941116

You can have great support from Communiyt.. if you porvide us all the information

And did you loss your account because faily to pay before the 90 days deadline? Maybe it is early and you can still fix it.. Maybe

Re: Worst service ever

DDM69 — Mon, 30 Jan 2023 17:30:13 GMT

This forum is for questions. Do you have one?

Re: Worst service ever

Handy1 — Mon, 30 Jan 2023 17:30:23 GMT

@Metroklr It can be overwhelming when first learning to navigate site , but once you get the hang of it there’s always a fix

Re: Worst service ever

esjliv — Mon, 30 Jan 2023 17:41:20 GMT

@Metroklr - this is your 4th post on the public forum. Again, we don't have access to your account.

If you do not want help here from your fellow members/customers, please submit a ticket with Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

Re: Worst service ever

HALIMACS — Mon, 30 Jan 2023 17:43:30 GMT

@Metroklr

I’ll start by asking, have you precisely followed any of the suggestions or recommendations made by other users so far?

This place is only as good as one makes it.

There’s only so much we can provide by way of advice or information. The rest is on you, the customer, to either sort out yourself or with public mobile customer support agents.

Re: Worst service ever

BKNS27 — Mon, 30 Jan 2023 17:45:33 GMT

@Metroklr

4 and counting

Re: Worst service ever

hTideGnow — Mon, 30 Jan 2023 17:47:10 GMT

HI @Metroklr again, your number is now deactivated (according to the number you posted publicly)

if you were trying to ask for money back for the last month you had the service, then sorry, PM is prepaid and do not provide refund

Re: Worst service ever

Jlund — Mon, 30 Jan 2023 21:18:34 GMT

You can't make a statement like that without backing it up. You have multiple replies willing to help and you've gone silent.

Re: Worst service ever

HALIMACS — Mon, 30 Jan 2023 21:46:59 GMT

Nuff said.... well written, @Jlund

Re: Worst service ever

hTideGnow — Mon, 30 Jan 2023 21:50:25 GMT

At least we tried. Some people just come here for expressing frustration instead of seek help:(