topic US Roaming - Washington DC in Get Support

US Roaming - Washington DC

mint_cheesecake — Mon, 30 Jan 2023 15:55:03 GMT

Hi everyone,

Thought I posted last week but can't find my message.

I've been reading some posts about flaky service for US Roaming add-ons. Can anyone testify to whether data works well in Washington DC?

Thanks!

Re: US Roaming - Washington DC

Handy1 — Mon, 30 Jan 2023 16:00:08 GMT

@mint_cheesecake Yes talk is the issues for roaming , data is not the issue depending on your time away it may be more reliable to just get a local SIM card for calling

Re: US Roaming - Washington DC

softech — Mon, 30 Jan 2023 16:01:32 GMT

@mint_cheesecake generally speaking, the data will be working fine as it is using LTE/4G network

voice could be hit or miss as it is using T-Mobile 2G network, and older but unreliable network

So, if voice is not important, get the roaming data

if voice using your PM number is important, then try to buy bundle including Roaming Talk. Worst case, PM will refund the cost

But, you can also use voip app like TextNow to make and receive calls on the app if you are ok to temporary connected with a different phone number

Re: US Roaming - Washington DC

softech — Mon, 30 Jan 2023 16:07:15 GMT

@mint_cheesecake

according to one post from couple months ago, Washington DC might not have great roaming experience

https://productioncommunity.publicmobile.ca/t5/Get-Support/Submit-a-complaint-Data-roaming-in-USA/m-p/871507

Consider using local data prepaid sim and VoIP app instead

Re: US Roaming - Washington DC

Yummy — Mon, 30 Jan 2023 16:29:22 GMT

Unfortunately you have to experience that yourself and let us know.

According to Public Mobile:

PM will have T-mobile 2G network for US talk. Try to manually connect to T-mobile.

Roaming is for Data only. Voice and SMS text will still work.

Data will work on LTE, but will switch over to 2G to make a call.

However, the quality of service will vary depending on the different coverage areas when roaming in the USA.

Re: US Roaming - Washington DC

mint_cheesecake — Mon, 30 Jan 2023 19:07:58 GMT

Thanks everyone!