topic Re: Password reset in Get Support

Password reset

Garrhail356 — Sat, 28 Jan 2023 23:00:10 GMT

My account won’t let me login to it and won’t let me reset my password what do I do?

Re: Password reset

Handy1 — Sat, 28 Jan 2023 21:25:26 GMT

@Garrhail356 Try again incognito mode private mode there are cache issues .. if you reset password and still cannot get it contact agent to Regain access to your account

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Re: Password reset

HALIMACS — Sat, 28 Jan 2023 22:42:46 GMT

@Garrhail356

If you're using a device with stored/remembered credentials on Chrome browser, sometimes when these autofill, the device also attempts to automatically log you in.

If your device does this, do not tap the sign in button while it is trying to log you in as it will deliver an error message every time and appear to not let you login.

Re: Password reset

BKNS27 — Sat, 28 Jan 2023 23:09:22 GMT

@Garrhail356

Also try login to your account on a laptop or desktop along with suggestions by others by clearing your browser cache, cookies and go incognito.