topic Hawaii - US Roaming in Get Support

Hawaii - US Roaming

Cloe2 — Fri, 27 Jan 2023 15:57:46 GMT

Hi,

I will be travelling to Hawaii February 19-25, I was wondering if the US Roaming - 1 GB Data (15-day) included Hawaii I could not see anything in the fine print.

Thank you,
Chloe

Re: Hawaii - US Roaming

Handy1 — Fri, 27 Jan 2023 16:00:03 GMT

@Cloe2 in my opinion it’s best to just get local SIM card in your destinations cheaper and more reliable depending on your duration

Re: Hawaii - US Roaming

esjliv — Fri, 27 Jan 2023 16:02:56 GMT

@Cloe2 - Aloha

Yes the USA roaming addons include Hawaii.

Here is a link for a coverage map, check for where you are going:

https://www.publicmobile.ca/en/bc/coverage

Get Help Article for Roaming and things for reference:

https://www.publicmobile.ca/en/bc/get-help/articles/us-roaming#:~:text=Troubleshooting%20U.S.%20Roaming%20Add%2DOns

Re: Hawaii - US Roaming

hTideGnow — Fri, 27 Jan 2023 16:03:35 GMT

HI @Cloe2 Yes, Hawaii is part of the US roaming

Another member @dust2dust is (or was) travelling in Hawaii and he can share his roaming experience

Re: Hawaii - US Roaming

Yummy — Fri, 27 Jan 2023 16:07:42 GMT

It might work or not.

According to Public Mobile:

PM will have T-mobile 2G network for US talk. Try to manually connect to T-mobile.

Roaming is for Data only. Voice and SMS text will still work.

Data will work on LTE, but will switch over to 2G to make a call.

However, the quality of service will vary depending on the different coverage areas when roaming in the USA.

Re: Hawaii - US Roaming

dust2dust — Fri, 27 Jan 2023 20:35:15 GMT

@hTideGnow- I wish I was still there. 🙂

@Cloe2- It all worked perfectly fine for me in West Maui. Turned off airplane mode on the ground and it connected to T-Mobile and I got the welcome to the US text. The add-ons all worked fine. That's not to say other areas will also be fine. You'll be fine for text and data. Talk needs the old 2G to work. Some phones nowadays are turning that off.

The actual literal answer to your question is...um yes...Hawaii is a state of the US 🙂