topic SMS notification @msg.telus.com in Get Support

SMS notification @msg.telus.com

philip169382 — Thu, 26 Jan 2023 16:02:13 GMT

SInce Monday, I no longer receive SMS to my #########@msg.telus.com

It was working at leat until last Tuesday

I've tried from 3 senders... No luck!

Anyone having the same issue this week

Re: SMS notification @msg.telus.com

dust2dust — Thu, 26 Jan 2023 16:11:06 GMT

Worked for me. That doesn't help you 🙂

Your subject line says notification though. Is it notifications or the receiving of it?

Adding - curious why you're sending to you via email though. Is this some kind of automated system?

And maybe you blocked texts from +19999999999.

Re: SMS notification @msg.telus.com

hycm53 — Thu, 26 Jan 2023 16:07:24 GMT

@philip169382 wrote:
SInce Monday, I no longer receive SMS to my #########@msg.telus.com
It was working at leat until last Tuesday

I've tried from 3 senders... No luck!
Anyone having the same issue this week

Turn off the phone, remove the sim card, wait a couple of minutes, inset sim card, then reboot the phone.

Re: SMS notification @msg.telus.com

hTideGnow — Thu, 26 Jan 2023 16:25:01 GMT

Hi @philip169382

Just tested myself and it works

are you receiving regular text ? check that as well

Try reboot the phone first

Then try Reset all network if reboot does not help

Re: SMS notification @msg.telus.com

Meow — Thu, 26 Jan 2023 16:38:38 GMT

SMS usually go to phone number (PM 647-580-xxxx). What this email has to do with SMS?

Re: SMS notification @msg.telus.com

dust2dust — Thu, 26 Jan 2023 16:42:27 GMT

@Meow- Most providers have an email method of emailing to a phone number which arrives as a text. In our case it arrives looking like it came from +19999999999.

Re: SMS notification @msg.telus.com

Nezgar — Fri, 27 Jan 2023 03:38:07 GMT

How many messages were you previously receivng via email-to-sms to your phone? It's possible your line somehow got blacklisted, or tripped some "overusage" status that is now preventing you from receiving any more via that service for now...

Also try the other SMS domain @msg.telusmobility.com

Also try the MMS domains:

@mms.mb.telus.com

@msg.koodomobile.com

@mms.telusmobility.com