topic Re: How do I get my user name in Get Support

How do I get my user name

Deysi1c1 — Tue, 24 Jan 2023 07:47:33 GMT

I Have forgotten my username or email used for my account

Re: How do I get my user name

computergeek541 — Tue, 24 Jan 2023 07:47:21 GMT

@Deysi1c1 wrote:
I Have forgotten my username or email used for my account

Your My Account username is the same as your e-mail address. To find out which e-mail address you used, I would go in the inboxes of those addresses and search for "Public Mobile". Public Mobile woul dhave sent you an e-mail messages immediately following completion of your activation.

Re: How do I get my user name

dust2dust — Tue, 24 Jan 2023 07:56:34 GMT

....that welcome email and also marketing and promotions. Searching those terms might get you community emails too...not necessarily that email, but could be.

Re: How do I get my user name

darlicious — Tue, 24 Jan 2023 08:19:27 GMT

@Deysi1c1

Look for marketing emails from public mobile from mid November to the beginning of December last year as there were several sent out regarding CPO Phone credits promo, $25 bonus referral credit promotion, the "more is merrier" campaign's holiday gifts.....you likely recieved all of these emails.

Re: How do I get my user name

HALIMACS — Tue, 24 Jan 2023 11:09:16 GMT

@Deysi1c1

Another way to determine which email address you used, is to enter all possible email addresses in the forgot password link.

The one that sends you an email with a forgot password link is the one you used for your username here.

Re: How do I get my user name

esjliv — Tue, 24 Jan 2023 12:23:16 GMT

@Deysi1c1 wrote:
I Have forgotten my username or email used for my account

@Deysi1c1 - Are you are a current customer (have been active within 90 days and have not ported out to another provider)?

Have you ever created a My Account before? If you activated in store (back when that was happening) it is possible you never created one yet. If this is the case, you can submit a ticket here to: Create or forgot My Account email or password link

Re: How do I get my user name

esjliv — Tue, 24 Jan 2023 12:27:32 GMT

Unless it took you 20 mins to write this post @darlicious, @dust2dust covered exactly what you posted in their post with 'marketing and promotions' comment; imo.

Re: How do I get my user name

Tsawwassen — Tue, 24 Jan 2023 16:49:16 GMT

If you used an alias email - check your email account listed alias emails.

Re: How do I get my user name

darlicious — Tue, 24 Jan 2023 20:39:58 GMT

@esjliv

Gee...I missed you while you were gone?!! Do you really want to play this game? I think not. I am quite happy to ignore you if you can do the same....if you are capable? But somehow... I think not. Y'all have a nice day now....y'hear!

Re: How do I get my user name

HALIMACS — Wed, 25 Jan 2023 15:49:59 GMT

You both have commented and 'poked' each other for some time.

Some had reinforcements of others in their corner. (hopefully not egging either of you on)

It might have 'felt' appropriate, or perhaps even cathartic, but please do it with private messaging.

Your individual positions are so entrenched that it will not be solved in a nameless/faceless public forum.

I doubt an OP cares to follow these comments on a thread they create for another purpose.

Hopefully common ground can be found.

You're both extremely valuable to this community, IMHO.

🙂

Re: How do I get my user name

softech — Tue, 24 Jan 2023 21:56:12 GMT

the whole drama started today because a "cheerleader" fuel the fire. Not the first time, he has been doing this a lot lately. I hope he can stop doing this...

Re: How do I get my user name

HALIMACS — Tue, 24 Jan 2023 22:02:17 GMT

You may be onto something.

The real purpose eludes me.

Surely the 'cheerleader' knows they're gonna cause a ruckus.