topic SIM Not Sent? in Get Support

SIM Not Sent?

onesles — Tue, 24 Jan 2023 21:08:07 GMT

I ordered x2 SIM cards. I was charged but they have Not arrived ?? Now what wait or buy in store??

Re: SIM Not Sent?

Handy1 — Tue, 24 Jan 2023 21:12:41 GMT

@onesles if you need it urgently yes then go to store . Note it can take up to 3 weeks to arrive but you can contact support to see when it shipped and when to expect it

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edit see my font changed again for some strange reason .

Re: SIM Not Sent?

dabr — Tue, 24 Jan 2023 21:12:19 GMT

@onesles If you need to activate quickly, then purchase a SIM which are available at an official Koodo/Telus store but are advised to phone ahead as not all stores sell PM SIMs or try Amazon or Canadian cell supplies.

Re: SIM Not Sent?

benfatto — Tue, 24 Jan 2023 23:45:31 GMT

@onesles Post your general location, but not your actual address. There may be a community member nearby with a spare SIM.