topic Re: new sim card in Get Support

new sim card

Mariogi — Wed, 18 Jan 2023 22:37:33 GMT

how do i change my sim card i received the new one so how do i proceed now

Re: new sim card

HALIMACS — Wed, 18 Jan 2023 22:27:58 GMT

If you’re changing your SIM card on an already active public mobile account, log into the self-serve site and go under the change SIM function.

If you’re a brand, new customer, tap the activation button at the top of the page.

Re: new sim card

Handy1 — Wed, 18 Jan 2023 22:37:08 GMT

@Mariogi it’s best to do this on a pc also

Re: new sim card

softech — Wed, 18 Jan 2023 22:41:11 GMT

@Mariogi

Click Change sim card from Quick Link on top right and follow the steps

Re: new sim card

Yummy — Wed, 18 Jan 2023 22:50:15 GMT

Use COMPUTER not phone to do this

Re: new sim card

shelli321 — Wed, 18 Jan 2023 23:47:27 GMT

Just follow the instructions that were included with your SIM card. Do all of this on your computer. Then the process is fairly simple to port over your current cell phone number to Public mobile. Remember to answer "YES" when prompted by your old cell phone provider that you want to port over.

When I ported over, I took too long to respond to the text and it was cancelled.

Re: new sim card

statusquo — Thu, 19 Jan 2023 00:49:15 GMT

Shelli321 those are good suggestions for activating a new account and I remember reading those instructions but I also got some help from the personal who referred me. Mariogi needs to change the simcard to a new one which needs to be done in the account by going to the profile link.

Re: new sim card

hairbag1 — Thu, 19 Jan 2023 04:38:49 GMT

@Mariogi

Re: new sim card

CountyDownIeUk — Thu, 19 Jan 2023 05:40:27 GMT

Why are you chsnging it?