topic Re: New points system in Get Support

New points system

CheezyPenguins — Tue, 17 Jan 2023 03:28:20 GMT

Hello,

I recently saw the new points system on public mobiles website and am confused about how it works,

I'm a long time customer and plan on staying here, is it better to keep my old rewards than switch? What's the benefit to switching?

Thanks

Re: New points system

Handy1 — Tue, 17 Jan 2023 03:30:00 GMT

@CheezyPenguins @Yes keep old rewards there the preferred reward , points don’t earn as well for $ value

Re: New points system

softech — Tue, 17 Jan 2023 03:30:08 GMT

@CheezyPenguins

simple answer is DO NOT convert

you save MUCH MORE on the old rewards system

if you really want to know more, here are the comparison

in summary

$2 Autopay is no longer there and replaced with 5% , you get less UNLESS you have the $40 plan or above
(but you get 5% for your other Add-on purchases as well)
No more loyalty rewards, meaning the loyalty discount of $1/month up to $5/month will disappear. Instead, they will only give $10 each year on the anniversary.

For someone with PM between 1st to 12th month
The old reward system will give $0 that year, versus $10 at the end of the 12th month with thew new system
For someone with PM between the 13th and 24th month:
The old reward program will give $12 that year ($1/cycle), versus $10 at the end of the 24th month with the new system
For someone with PM between months 25th and 36th:
the old reward program will give $24 that year ($2/cycle), versus $10 at the end of the 36th month with the new system
.........................
for someone with PM between months 61 and 72 (and every year after that after that point)
the old reward program will give $60/year ($5/cycle) versus $10/year under the new system
You can no longer apply $1 or $2 you got to the bill right a way, you have to collect enough to 15 points to cash out $15 in one shot
Also, you have to remember to convert your points to dollars once it reaches 15 points. PM no longer automatic apply the reward discount.

On the other hand, the goodies for new system,

- 5% Points back for add-on purchases as well

- add-ons are around 33% cheaper when you redeem with Public Points
- you can use 1 point for lucky draw, so, technically you bet $1 and can win an iPhone

Re: New points system

BKNS27 — Tue, 17 Jan 2023 03:37:00 GMT

@CheezyPenguins

Stay on the old Reward system because you will receive you credit rewards on your renewal date.

The new Points system, you will need to collect 15 points (5% in points of your monthly bill) to redeem a $15 credit off your bill.

Re: New points system

hairbag1 — Tue, 17 Jan 2023 03:48:26 GMT

@CheezyPenguins

on top of all that's been suggested already...if you do opt out of Rewards in favour of Points, you can never go back. There's no return to Rewards option.

My suggestion is to leave well enough alone.

Re: New points system

darlicious — Tue, 17 Jan 2023 06:28:49 GMT

@CheezyPenguins

Thank goodness you asked before switching rather than afterwards. Just to reiterate..... DON'T DO IT!! 😯