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    <title>topic Re: phone ordered not arrived in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-ordered-not-arrived/m-p/935637#M643976</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/271517"&gt;@BubbyCookie47&lt;/a&gt;&amp;nbsp;@Can only check thru support when it was shipped and when to expect&amp;nbsp;&lt;/P&gt;&lt;P class=""&gt;&lt;SPAN class=""&gt;Getting support / submit ticket &lt;/SPAN&gt;&lt;/P&gt;&lt;P class=""&gt;&amp;nbsp;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class=""&gt;Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click &lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="noopener"&gt;&lt;SPAN class=""&gt;here&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN class=""&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P class=""&gt;&amp;nbsp;&lt;/P&gt;&lt;P class=""&gt;&lt;SPAN class=""&gt;Or while your already here and logged in the community &lt;/SPAN&gt;&lt;/P&gt;&lt;P class=""&gt;&amp;nbsp;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class=""&gt;you can send a private message to our&lt;SPAN class=""&gt;&amp;nbsp; &lt;/SPAN&gt;CS_Agents by clicking &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;&lt;SPAN class=""&gt;here&lt;/SPAN&gt;&lt;/A&gt;.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P class=""&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 16 Jan 2023 22:09:09 GMT</pubDate>
    <dc:creator>Handy1</dc:creator>
    <dc:date>2023-01-16T22:09:09Z</dc:date>
    <item>
      <title>phone ordered not arrived</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-ordered-not-arrived/m-p/935636#M643975</link>
      <description>&lt;P&gt;My friend and I both ordered phones at the same time.&amp;nbsp; She got hers two days later.&amp;nbsp; Mine still hasn't arrived.&amp;nbsp; It's now 9 days.&amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 16 Jan 2023 22:07:12 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-ordered-not-arrived/m-p/935636#M643975</guid>
      <dc:creator>BubbyCookie47</dc:creator>
      <dc:date>2023-01-16T22:07:12Z</dc:date>
    </item>
    <item>
      <title>Re: phone ordered not arrived</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-ordered-not-arrived/m-p/935637#M643976</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/271517"&gt;@BubbyCookie47&lt;/a&gt;&amp;nbsp;@Can only check thru support when it was shipped and when to expect&amp;nbsp;&lt;/P&gt;&lt;P class=""&gt;&lt;SPAN class=""&gt;Getting support / submit ticket &lt;/SPAN&gt;&lt;/P&gt;&lt;P class=""&gt;&amp;nbsp;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class=""&gt;Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click &lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="noopener"&gt;&lt;SPAN class=""&gt;here&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN class=""&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P class=""&gt;&amp;nbsp;&lt;/P&gt;&lt;P class=""&gt;&lt;SPAN class=""&gt;Or while your already here and logged in the community &lt;/SPAN&gt;&lt;/P&gt;&lt;P class=""&gt;&amp;nbsp;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class=""&gt;you can send a private message to our&lt;SPAN class=""&gt;&amp;nbsp; &lt;/SPAN&gt;CS_Agents by clicking &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;&lt;SPAN class=""&gt;here&lt;/SPAN&gt;&lt;/A&gt;.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P class=""&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 16 Jan 2023 22:09:09 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-ordered-not-arrived/m-p/935637#M643976</guid>
      <dc:creator>Handy1</dc:creator>
      <dc:date>2023-01-16T22:09:09Z</dc:date>
    </item>
    <item>
      <title>Re: phone ordered not arrived</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-ordered-not-arrived/m-p/935638#M643977</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/271517"&gt;@BubbyCookie47&lt;/a&gt;&amp;nbsp;- if you haven't received any tracking number check with CSA about the status.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;­­­Public Mobile Representatives customer support­­­ agents (CSA) can be contacted by either two methods, found here:&lt;/P&gt;&lt;P&gt;&lt;A href="https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent" target="_blank"&gt;https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 16 Jan 2023 22:10:18 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-ordered-not-arrived/m-p/935638#M643977</guid>
      <dc:creator>esjliv</dc:creator>
      <dc:date>2023-01-16T22:10:18Z</dc:date>
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