topic Transfer number to Virgin in Get Support

Transfer number to Virgin

MarMik — Mon, 16 Jan 2023 16:31:24 GMT

Hello. I want to transfer my number from Public Mobile to Virgin Plus

Yummy — Mon, 16 Jan 2023 16:23:59 GMT

In order to transfer (port) PM number out you have to:

- Open account at another provider and confirm it is working as expected (SMS/calls/data)

- Keep PM account active: both accounts have to be active in order to port

- Initiate porting at new provider

- Keep PM SIM in your phone as you will receive porting authorization request from PM

- Answer Yes on received SMS from PM within 90 minutes

dust2dust — Mon, 16 Jan 2023 16:23:10 GMT

Support is to be provided by the new provider. This account needs to be active and you leave this sim in a phone to reply to the confirmation text.

Handy1 — Mon, 16 Jan 2023 16:23:58 GMT

@MarMik This is public forum remove your number .. look below your name to the right the arrow by the time stamp tap it and edit

MarMik — Mon, 16 Jan 2023 16:32:14 GMT

Thanks

Handy1 — Mon, 16 Jan 2023 17:08:05 GMT

@MarMik @No worries we are just here to help @MarMik