topic Re: Clarification of my plan in Get Support

Clarification of my plan

Susanne2 — Mon, 16 Jan 2023 05:34:19 GMT

I signed up with Public Mobile Sept. 22, 2020 at $25.00 a month plus $3.00 tax for a total of $28.00 on autopay.

- I was told that I have unlimited Canada wide talk time. Is that unlimited incoming and outgoing?

- I was told that I have unlimited text and picture messaging. Is that unlimited incoming and outgoing?

Data: 3 G speed

How much data do I get with autopay?

I am unclear about FaceTime internationally - is it unlimited?

Re: Clarification of my plan

Handy1 — Sun, 15 Jan 2023 20:50:36 GMT

@Susanne2 @Yes that’s correct , auto pay is if your on old rewards . But you get 1G of data . If not your on points and that’s a bit different but you still earn rewards

Re: Clarification of my plan

dust2dust — Sun, 15 Jan 2023 20:50:01 GMT

1. Yes.

2. Yes.

3. 0. 1gb is the plan amount.

4. It uses the internet so either wifi or your limited cell data.

Adding - Oh 2020. You should have several years of freebie data and international calling add-ons.

Re: Clarification of my plan

esjliv — Sun, 15 Jan 2023 20:49:55 GMT

@Susanne2 wrote:
I signed up with Public Mobile Sept. 22, 2020 at $25.00 a month plus $3.00 tax for a total of $28.00 on autopay.
- I was told that I have unlimited Canada wide talk time. Is that unlimited incoming and outgoing?
YES incoming and outgoing unlimited calling whilst you are in Canada on the $25 plan.

- I was told that I have unlimited text and picture messaging. Is that unlimited incoming and outgoing?
YES incoming and outgoing unlimited text and MMS (picture messaging) whilst you are in Canada on the $25 plan.

Data: 3 G speed
Yes

How much data do I get with autopay?
1 GB (with or without autopay)

I am unclear about FaceTime internationally - is it unlimited?
FaceTime is a wifi product, you just need to be connected to wifi areas for it to work, or use your data on you plan.

@Susanne2 see above

Re: Clarification of my plan

softech — Sun, 15 Jan 2023 20:51:08 GMT

@Susanne2

yes to unlimited incoming and outgoing.

$25 plan is on 3G speed, means you can use it on LTE network but capped at 3mpbs

you can use FaceTime on wifi to call anyone. if you use FaceTime on Mobile data, you can, but it. will consume your data. You have 1Gb on this plan

Re: Clarification of my plan

Susanne2 — Sun, 15 Jan 2023 20:53:44 GMT

How about International texting and picture messaging? Is that Unlimited on my plan?

Re: Clarification of my plan

softech — Sun, 15 Jan 2023 20:54:28 GMT

@Susanne2 International texting and picture messaging are unlimited too

Re: Clarification of my plan

Handy1 — Sun, 15 Jan 2023 20:55:38 GMT

@Susanne2 @Yes international text and picture is unlimited

Re: Clarification of my plan

Susanne2 — Sun, 15 Jan 2023 21:02:26 GMT

I forgot to ask about International texting and messaging - is that unlimited for incoming and outgoing on my $25.00 plan?

Re: Clarification of my plan

softech — Sun, 15 Jan 2023 21:03:24 GMT

@Susanne2 International texting and messaging are unlimited as well

Re: Clarification of my plan

Handy1 — Sun, 15 Jan 2023 21:04:46 GMT

@Susanne2 Yes international Text and picture is included @Susanne2

Re: Clarification of my plan

dabr — Sun, 15 Jan 2023 21:05:33 GMT

@Susanne2 Yes international texting is unlimited for sending and receiving, however, all of your plan services only work while in Canada.