topic Re: Voicemail Not Working in Get Support

Voicemail Not Working

Merisusa7 — Sat, 14 Jan 2023 18:30:37 GMT

Hey, I can’t access my voicemail. When I go into it on my iPhone, I get an “Error Performing Request, Unknown Error” error. Does anyone else have this or know how to fix it?

Re: Voicemail Not Working

Handy1 — Sat, 14 Jan 2023 18:35:09 GMT

@Merisusa7 @It’s n iOS issue are you on the latest update 16.2

Re: Voicemail Not Working

esjliv — Sat, 14 Jan 2023 18:39:53 GMT

@Merisusa7 - was voicemail working previously?

If not due to an update, try performing a Reset of your device's Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, VPN and APN settings, and connected Bluetooth devices that you've used before.

Iphone:

To Reset Network Settings, begin by opening the Settings app. Next, tap General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings. and enter your passcode.

Your iPhone will reset network settings and restart itself.

Re: Voicemail Not Working

Handy1 — Sat, 14 Jan 2023 18:40:01 GMT

@Merisusa7 @Also check your phone app and make sure it’s on you will know it’s on if you have an option to change voice mail password , otherwise toggle it on

Re: Voicemail Not Working

HALIMACS — Sat, 14 Jan 2023 19:20:18 GMT

Presume you tried this, @Merisusa7

To retrieve your voicemail messages from your mobile device, you can either:

Hold down the 1 key on your phone keypad, or
Dial 1 + your 10-digit phone number, then press send or call

What happens when you try to access your voicemail from another phone:

Call your 10-digit phone number.
When you hear your voicemail greeting, press the star key (*) to interrupt it.
Enter your voicemail password when prompted.
Follow the voice prompts to listen to your messages.

Re: Voicemail Not Working

hTideGnow — Fri, 17 Feb 2023 13:28:17 GMT

Hi @Merisusa7

This error could be just because a network problem in your area.

Try calling thr VM access number directly, you can try this one: 778-580-4001

try calling VM in different area

or you can try to change the network to 3G on your phone

Re: Voicemail Not Working

fujiyama — Sat, 14 Jan 2023 20:10:39 GMT

I found this in an older thread from here, give it a try. Enter all of the following into the dialer and tap the “call” button:

*5005*86*+17785804001#