topic Re: Sim card not received in Get Support

Sim card not received

andyw8 — Fri, 13 Jan 2023 14:08:42 GMT

I ordered an additional SIM card on December 26 and still haven't received it.

Re: Sim card not received

softech — Fri, 13 Jan 2023 14:11:06 GMT

@andyw8 sim card order could take as many as 3 weeks for PM to deliver. So, you should be getting it today or next week

But to confirm if PM already shipped out the order, open ticket by direct message to PM support include your order number:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

Re: Sim card not received

Handy1 — Fri, 13 Jan 2023 14:13:41 GMT

@andyw8 @Sim cards can take 3days to 3 weeks to arrive , if you need one sooner you can always get one from a Telus /Koodo store … but if you want to reach out to support for a update on when it was shipped and when you can expect it

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Re: Sim card not received

HALIMACS — Fri, 13 Jan 2023 14:17:07 GMT

@andyw8

If you need one more urgently, you can pick one up at any Telus, Koodo or Mobile Klinic location.

If you happen to be in the GTA, check out canadiancellsupplies.com, they have great pricing on SIM cards!

Re: Sim card not received

yackinlyn — Fri, 13 Jan 2023 15:21:55 GMT

oh yeah it is only $4 now, sadly when I needed it, it was none at all, question, should we buy a spare sim? does sim broke easily, this is a good deal, canot resisit, lol

Re: Sim card not received

Yummy — Fri, 13 Jan 2023 15:29:53 GMT

@yackinlyn wrote:
oh yeah it is only $4 now, sadly when I needed it, it was none at all, question, should we buy a spare sim? does sim broke easily, this is a good deal, canot resisit, lol

Delivery from PM might take up to 3 weeks (or longer as per some customers).

$4 is amazing price not seen for a long while. SIM do not expire so you can have it as spare or keep as a gift to somebody you like/love. Honestly, if you have potential referrals around you, get two of them.