topic Re: Update Visa card in Get Support

Update Visa card

Edge41 — Thu, 12 Jan 2023 23:59:36 GMT

How do I update my account with my updated visa number?

Re: Update Visa card

HALIMACS — Fri, 13 Jan 2023 00:03:01 GMT

First, clear your systems cache and cookies, then open an incognito tab. (this is done to avoid the caching issues PM's self-serve pages have)

Then, log into your PM self serve portal.

Go under Payments, Manage My Card, and do it from there.

Or, step by step:

log into your self-serve account
click the 3rd tab down on the left hand side, titled "Payments"
in the Pre-authorized area tap "Manage Payment Method"
then tap "Update Card Information"
from there, you'll be prompted to enter the complete credit card information with the new information
then tap "Save Payment Information" at the bottom

Re: Update Visa card

softech — Fri, 13 Jan 2023 00:02:47 GMT

@Edge41 You can easily do that yourself,

https://selfserve.publicmobile.ca/en/account/payment/manage-card

Re: Update Visa card

darlicious — Fri, 13 Jan 2023 00:02:52 GMT

@Edge41

Clear your browser and reboot your device. Log in using secret/incognito mode. Go to the payment page. Click on "manage my card". Update your credit card info. Save. Verify if prompted. Log out.

Re: Update Visa card

darlicious — Fri, 13 Jan 2023 00:04:47 GMT

Hmmmm...a tie for second and a late edit? Lol....😄

Re: Update Visa card

softech — Fri, 13 Jan 2023 00:05:55 GMT

We are all happy as long as OP's question was answered 🙂

Re: Update Visa card

dust2dust — Fri, 13 Jan 2023 00:11:37 GMT

Sixteen times? (to exaggerate)

Re: Update Visa card

computergeek541 — Fri, 13 Jan 2023 01:17:17 GMT