topic Re: Data / Call Report for July 2022 in Get Support

Data / Call Report for July 2022

Kamila93 — Mon, 16 Jan 2023 21:18:18 GMT

Hello community,

I am fighting a violation ticket in court as I have been falsely alleged to use my phone while driving.

I was able to download a call history, but it only shows how much data I used on a certain day, I would need more detailed report of the data usage.

How can I get that?

Thanks in advance.

Kamila

Re: Data / Call Report for July 2022

Handy1 — Thu, 12 Jan 2023 18:45:26 GMT

@Kamila93 @Not sure you can but if possible you would need support help for it

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Re: Data / Call Report for July 2022

Meow — Thu, 12 Jan 2023 18:48:08 GMT

Usage History should show everything: data, calls, SMS.

But usage will go back 90 days only.

You can contact agent to see if they have access to more data than 90 days.

Re: Data / Call Report for July 2022

dust2dust — Thu, 12 Jan 2023 18:51:44 GMT

Did you have the phone in your hand while operating the vehicle whether stopped at a light or in motion? It's a tricky offense. Cops have a lot of leeway.

The usage details here only go back 3 months. You're past that. You'll need to get those records from support if they have them.

Re: Data / Call Report for July 2022

esjliv — Thu, 12 Jan 2023 18:52:47 GMT

Sorry to hear it @Kamila93

But, are you sure the court would accept this? I mean, these days, phones are used for a lot more than making calls or texting. So, googling something on a smartphone while driving could potentially also be considered a fine, wouldn't it?

Re: Data / Call Report for July 2022

Kamila93 — Thu, 12 Jan 2023 19:03:24 GMT

No, I did not. The phone was mounted to my dash, but he said he saw a reflection. I do have more info from my google account which shows exactly what apps were used at what time and it supports me, however I want to have more than that. Thanks anyway I will contact support.

Re: Data / Call Report for July 2022

Kamila93 — Thu, 12 Jan 2023 19:03:59 GMT

Yes, I know that, and I have a full record from my google account showing my exact activity including apps, I just want to have the service provider records as well. Thanks

Re: Data / Call Report for July 2022

Kamila93 — Thu, 12 Jan 2023 19:04:19 GMT

Thank you, I will contact them.

Re: Data / Call Report for July 2022

dust2dust — Thu, 12 Jan 2023 19:08:13 GMT

A reflection? If you weren't actively holding it in your hands then they got nothin'. Do THEY have a picture? Always remember that they need to prove their case. You're innocent. Of course the justice/judge will always lean towards "believing" the cop (after all we've seen and heard...why) but here we are.

What province did this happen in? What are the actual device use/distracted driving laws?

Re: Data / Call Report for July 2022

softech — Thu, 12 Jan 2023 19:08:33 GMT

@Kamila93 I doubt PM will be able to provide you more details than the tolal usage as seen on the usage page. But Of course, you can contact them for your luck

Google activity likely be as much as you can get, but I don't think it helps to show you weren't using the phone. There are usually still background usage even you were not touching your phone, unless you have Mobile data off while driving. But still, no data usage, no voice usage still cannot prove you are not using your phone. As long as your hand is on the phone, they can charge you with districted driving

Re: Data / Call Report for July 2022

Kamila93 — Thu, 12 Jan 2023 19:11:31 GMT

Hey, thanks, my hands were not on the phone as mentioned below.

Re: Data / Call Report for July 2022

chipmunk — Thu, 12 Jan 2023 20:07:56 GMT

@softech wrote:
@Kamila93 I doubt PM will be able to provide you more details than the tolal usage as seen on the usage page. But Of course, you can contact them for your luck

Google activity likely be as much as you can get, but I don't think it helps to show you weren't using the phone. There are usually still background usage even you were not touching your phone, unless you have Mobile data off while driving. But still, no data usage, no voice usage still cannot prove you are not using your phone. As long as your hand is on the phone, they can charge you with districted driving

Supporting this approach as well as dust2dust's... Whatever happened to "innocent until proven guilty"?

Public Mobile data record, if available, can't prove that you didn't have your hand on your phone. My understanding is also that PM's data usage record also can't differentiate between different usages on your phone... Was it google maps if the phone is used as a gps, static on the dash board. or a Voip app TextNow call (which you could technically take on hands-free?), or was the user typing a tweet??

My phone is, 99% of the time, in my bag on the rear seat, but, if I forget to put it on "Don't disturb", I still hear the WhatsApp notifications coming in while driving, which clearly uses a data connection. So if I'd try to use my data log to prove that I wasn't using my phone while driving, it would actually support the officer's case if they don't have to supply a picture of the offense?

Re: Data / Call Report for July 2022

darlicious — Thu, 12 Jan 2023 21:15:09 GMT

@softech @chipmunk

Depending on the device being used there is a surprising amount of data that could be used to defend oneself. As you can see with just my messages app this week....maybe @Kamila93 can access similar data on their phone?

Recieved two texts and notified and the timeActual time usage of messages this weekPhysically touched the phone 5 times using messagesMessages screen usage 3 min and the time period of usage

Re: Data / Call Report for July 2022

Kamila93 — Thu, 12 Jan 2023 22:30:07 GMT

Thank you, I actually already pulled out all this data from my phone as well.

Re: Data / Call Report for July 2022

dust2dust — Thu, 12 Jan 2023 22:39:28 GMT

I bet the cops don't show and you're free to go. If they don't have a picture of you holding a phone then they got nothin'. You can have your picture of the phone mount and the phone in it if they want to go into he said, she said.

And really...a reflection? Seriously. Frickin' cops.

Re: Data / Call Report for July 2022

darlicious — Thu, 12 Jan 2023 23:14:50 GMT

@Kamila93

If that's the case the evidence you have pulled from your phone will far surpass any data pm's usage history on your account could offer you. Even if the officer shows up for court your evidence for your defense should easily convince a judge that the offense has no merit. And judges really hate it when law enforcement wastes the court's time and money to meet their ticket quota.

Re: Data / Call Report for July 2022

Kamila93 — Thu, 12 Jan 2023 23:30:04 GMT

I know it is ridiculous, if I would use the phone, no doubt I go and pay. No trouble admitting my own mistake, but I am not paying $400 + extra insurance cause he saw a reflection of the sun or whatever... I hope it will all work out. Thanks

Re: Data / Call Report for July 2022

softech — Thu, 12 Jan 2023 23:36:49 GMT

@Kamila93 I think it worths to check with those ticket fighters for advise. They might help with a charge of course, but they have a better charge of winning or make it down to a lesser charge

Re: Data / Call Report for July 2022

Kamila93 — Thu, 12 Jan 2023 23:40:42 GMT

Already working on that too. 🙂 Just book a consult for next week.

Re: Data / Call Report for July 2022

HALIMACS — Fri, 13 Jan 2023 01:21:06 GMT

Gosh @Kamila93

All this talk is having me 2nd guess the location of my mobile device while driving.

I use my device routinely while driving with Bluetooth and voice commands (Siri & Google).

You might want to 'demonstrate' a pattern of use with such devices using methods which show to the court that you are an experienced user of the device without manually holding it, keeping 2 hands on the wheel. (unless you drive a standard, in which case, well ya catch my drift...)

The whole "reflection" thing is pretty loosey goosey to me. Any justice of the peace should see right through that. Think smoke and mirrors - they create illusions.