topic Data Usage in Get Support

Data Usage

lloydaichele — Tue, 10 Jan 2023 23:30:48 GMT

I checked my data usage on my account and it shows usage almost every day after midnight! I don't use my phone after midnight, any idea of what's happening?

Thanks

Re: Data Usage

softech — Tue, 10 Jan 2023 23:32:05 GMT

@lloydaichele the midnight data does not mean you use data at that time.

PM only upload data usage twice a day. Any entry is the TOTAL data used betweem time on the last entry and that entry, more like usage for last 12 hours

Re: Data Usage

walker1 — Tue, 10 Jan 2023 23:33:14 GMT

@lloydaichele

The PM system does data usage updates every 12 hours, at noon and 12 midnight.

That's probably what your seeing.

Re: Data Usage

darlicious — Wed, 11 Jan 2023 00:00:29 GMT

@lloydaichele

Your data usage is updated twice daily in two 12 hour time periods from the previous day. These are usually time stamped shortly after midnight eastern in your daily usage pages. They represent the time period from midnight to noon and noon to midnight. Often one time period will have significantly more usage than the other as one 12 hour time period will reflect the majority of the time you are sleeping and at home on wifi while the other will represent the majority of the time you are awake and/or away from home wifi.