topic Re: My internet in Get Support

My internet

Alessandrok — Tue, 10 Jan 2023 22:11:16 GMT

My internet doesn’t work I want to talk with a agent as soon as possible

Re: My internet

Handy1 — Tue, 10 Jan 2023 20:23:06 GMT

@Alessandrok

Getting help from agent

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get

Or get help right here in the community

Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work

Re: My internet

dabr — Tue, 10 Jan 2023 20:23:57 GMT

@Alessandrok Is your data enabled and you still have data available to use? Also make sure you've not set the data limiter on your phone which will block any usage too.

To contact CSA's you'll need to submit a ticket via chatbot here: https://www.publicmobile.ca/en/on/get-help

Re: My internet

walker1 — Tue, 10 Jan 2023 20:24:01 GMT

@Alessandrok

Sorry there's no call center to call.