topic Re: Plans in Get Support

Plans

Handy1 — Tue, 10 Jan 2023 14:46:41 GMT

So I noticed today plans seems to have changed across all Carriers today and the confusing part is on pm there’s 3 4G plans caught my attention

first one is 8G for $50 x3 points $7.50

second is 20G for $55 x3 points $5.25

Third is 15G for $60 x3 points $9

how is it possible to earn more points on the $50 plan and why would anyone choose the $60 plan $5 more for 5G less other then to get more points value you get back ,for the limited time you earn the extra points

Re: Plans

Yummy — Tue, 10 Jan 2023 14:54:46 GMT

When going to change plan I do not see $55 nor $60 plans.

But these plans do appear for new customers. So yes, there is no much logic in choosing $60 plan vs. $55/20GB.

And how PM calculates points reward - I am not going to go into it...

Re: Plans

HALIMACS — Tue, 10 Jan 2023 14:57:00 GMT

@Handy1

They're simply trying to corral customers into a certain price point for whatever business reasons they feel they need to do so.

It seems to happen routinely (recently) that plans with similar data allotments can be widely priced differently, yet there are still lots of customers paying more than what they need to.

Re: Plans

softech — Tue, 10 Jan 2023 14:57:59 GMT

$60 for 15 GB while $55 for 20GB , that does not make sense

Re: Plans

fujiyama — Tue, 10 Jan 2023 15:20:59 GMT

35 x 5% x 3 = 5.25

So they are calculating it based on the $35 promo price. Maybe they just didn't update the $55 plan properly lol

Re: Plans

gpixel — Tue, 10 Jan 2023 17:37:17 GMT

they've fixed it... it's now $55/10gb

Re: Plans

Handy1 — Tue, 10 Jan 2023 18:56:50 GMT

@gpixel @So they did , wonder if my post helped them realize the mix/up or it was always plan from the start

Re: Plans

dabr — Tue, 10 Jan 2023 21:32:56 GMT

@Handy1 I see that PM has changed the available plans from the Plans page but I still see the same plans available in My Account when I logged in a few minutes ago, i.e., $40/15GB plus the $45/20GB, so no change there right now and don't even see options for either the $55/10GB or $60/15GB there yet which appear on the Plans page.

Re: Plans

Handy1 — Tue, 10 Jan 2023 21:45:46 GMT

@dabr So strange it’s always a moving goal post lol