topic Payment in Get Support

Payment

Tamra72 — Mon, 09 Jan 2023 22:11:36 GMT

I can’t get my BMO card to work anymore

Re: Payment

Handy1 — Mon, 09 Jan 2023 22:14:11 GMT

@Tamra72 @Has it expired ?

Re: Payment

softech — Mon, 09 Jan 2023 22:14:23 GMT

@Tamra72 is this a BMO credit card MC debit?

some people has success with MC Debit but it is slightly trickier than Visa debit

wait a full hour, then try again using Incgonito mode

Re: Payment

Quigley — Mon, 09 Jan 2023 22:14:38 GMT

@Tamra72

Try logging into your account using a different browser in incognito or private mode instead.

Try logging into using a computer or laptop instead of your mobile phone, to update your Credit card information.

Re: Payment

esjliv — Mon, 09 Jan 2023 22:15:28 GMT

@Tamra72 - is it expire? If not, too many failed attempts may temporarily lock your account access. Try waiting a few minutes (or try later) before you try again.

Try clearing your browser's cache, or try a different browser or device. Or, open a tab in incognito mode and access My Account that way.