topic Re: Boxing day deal.... in Get Support

Boxing day deal....

Cyberman — Mon, 09 Jan 2023 19:40:41 GMT

I just ordered a Sim card today Jan 9 2023, It will take a few days to get the card... will I loose the deal?

I got 2 cards coming one for me and one for my wife

Re: Boxing day deal....

Handy1 — Mon, 09 Jan 2023 19:16:26 GMT

@Cyberman @Best to reach out to support and explain to them you just ordered the sims cards with the hope to get this plan and they may be able to honour it for you

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Re: Boxing day deal....

softech — Mon, 09 Jan 2023 19:18:05 GMT

@Cyberman tell you the truth, it could take longer to receive the sim card. 5 days or as many as 3 weeks.

Which plan you are trying to get? Some plan in fact is still live now, even tough it said boxing day deal. But again, we don't know when they will take it off

Re: Boxing day deal....

Cyberman — Mon, 09 Jan 2023 19:21:08 GMT

lol.... the online chat Agent sent me here

Re: Boxing day deal....

Handy1 — Mon, 09 Jan 2023 19:22:00 GMT

@Cyberman @The only other way to make sure you get this plan with no hiccups would be to go to a Telus /Koodo store today and pick up the SIM cards there’s also 15G for $40 as an option when activating the SIM card online that’s not advertised online right now

Re: Boxing day deal....

softech — Mon, 09 Jan 2023 19:22:51 GMT

@Cyberman wrote:
lol.... the online chat Agent sent me here

@Cyberman you can try to open ticket with PM support:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

hope they will promise they will give you the deal once you got the sim card

Re: Boxing day deal....

Cyberman — Mon, 09 Jan 2023 19:31:37 GMT

the Boxing day deal