https://productioncommunity.publicmobile.ca/t5/Get-Support/New-plan-not-active/m-p/931203#M640249 <P>My picture is working well for you, <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/269452">@Handy1</a>&nbsp;</P><P>&nbsp;</P><P><span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sat, 07 Jan 2023 13:03:32 GMT HALIMACS 2023-01-07T13:03:32Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-plan-not-active/m-p/931200#M640247 <P>For thr past 2 months I've signed up for the 4g plans (black friday, boxing week deals) to take effect on the next billing date but every month I check and I'm still on my old 8.5g 3g plan for 50 bucks. Why does this keep happening?</P> Sat, 07 Jan 2023 12:46:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-plan-not-active/m-p/931200#M640247 Codybeyer 2023-01-07T12:46:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-plan-not-active/m-p/931202#M640248 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/90334">@Codybeyer</a>&nbsp;@Try logging in again incognito or refresh page once logged in there are cache issues&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Handy1_0-1673095933013.jpeg"><img src="https://productioncommunity.publicmobile.ca/skins/images/B8BDB861324CFE8312CA2419CDF3EFB9/responsive_peak/images/image_not_found.png" alt="Handy1_0-1673095933013.jpeg" /></span></P><P>&nbsp;</P><P class=""><SPAN class="">Refresh page.<SPAN class="">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </SPAN>^^^ <SPAN class="">&nbsp; &nbsp;</SPAN></SPAN></P> Sat, 07 Jan 2023 12:52:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-plan-not-active/m-p/931202#M640248 Handy1 2023-01-07T12:52:16Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-plan-not-active/m-p/931203#M640249 <P>My picture is working well for you, <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/269452">@Handy1</a>&nbsp;</P><P>&nbsp;</P><P><span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sat, 07 Jan 2023 13:03:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-plan-not-active/m-p/931203#M640249 HALIMACS 2023-01-07T13:03:32Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-plan-not-active/m-p/931204#M640250 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/149170">@HALIMACS</a>&nbsp;@Thanks bro I appreciate ya&nbsp;</P> Sat, 07 Jan 2023 13:04:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-plan-not-active/m-p/931204#M640250 Handy1 2023-01-07T13:04:21Z