topic Re: Text message went to email in Get Support

Text message went to email

Voodle — Fri, 06 Jan 2023 18:48:45 GMT

I have an iPhone and my son has an android phone. This week I sent him 2 text messages and wondered why he didn’t respond promptly. He told me that both of the text messages I sent arrived in his email, rather than arriving as texts. Can someone explain how this happens and more importantly, how to fix the issue. Thank you!

Re: Text message went to email

esjliv — Fri, 06 Jan 2023 18:53:38 GMT

@Voodle - can you check your son's android settings (or perhaps this is a gmail set up setting) to see if he has SMS forwarded to emails?

Are other SMS going to emails or just yours?

Re: Text message went to email

walker1 — Fri, 06 Jan 2023 18:53:58 GMT

@Voodle

Turn off your iMessage and send regular text message instead.

Make change in your phone settings.

Re: Text message went to email

softech — Fri, 06 Jan 2023 19:01:07 GMT

@Voodle any chance your son on iPhone earlier and just changed to Android?

it may be they have it set for his Apple ID rather than his phone number. Check your settings

Try to make it send as SMS

Re: Text message went to email

Meow — Fri, 06 Jan 2023 19:11:52 GMT

SMS has to go to SMS and email to email UNLESS Apple setting are modified.

Let him verify if is is using apple proprietary apps for these two or native apps. Always issues with apple...

Re: Text message went to email

dust2dust — Fri, 06 Jan 2023 20:36:43 GMT

imessages strikes again. imessage can send to an email or to a number. Proper SMS texting goes to a number. imessage can also send to other idevices with its own internal instant messaging system that needs the internet.

Re: Text message went to email

Voodle — Fri, 06 Jan 2023 21:52:54 GMT

Thank you for your assistance. My son has never had an iPhone and has never had Apple ID.

Re: Text message went to email

softech — Fri, 06 Jan 2023 21:55:54 GMT

@Voodle check your iPhone contact and temporary remove yuur son's email address, make sure phone number is there, then try message again

Re: Text message went to email

Voodle — Fri, 06 Jan 2023 22:01:18 GMT

Thank you so much for your explanation and for de-mystifying the intricacies of Apple’s text messages and iMessage. From now on, I’ll have to turn off iMessage when I text my son.

Re: Text message went to email

hTideGnow — Fri, 06 Jan 2023 22:08:45 GMT

Hi @Voodle you don't have to turn off iMessage just for that. Check your settings, I think Send as SMS switch is off now

Re: Text message went to email

Camera4617 — Sat, 07 Jan 2023 00:13:02 GMT

I don't think that this has to do anything with iMessage. You can send iMessage so somebody using their eMail address (that was mainly for iPads and iPods built for) as recipient but that doesn't mean they will get it in eMail. They will get it into Messaging app. As your son has android, I don't understand how he got an email as that makes no sense. So, I would just make sure you send him by using his phone number (start new conversation and select his phone number). As he's on Android, message sent should be Green color. If it is Blue, then it is iMessage.