topic Re: Promotion in Get Support

Promotion

Yangjooyang — Sat, 07 Jan 2023 15:53:54 GMT

I got text messages from you guys

4 speed 15gb 40 dollar per month

At that time I was agree and change my renewal date but didn't.

Can you change plan

Handy1 — Thu, 05 Jan 2023 18:37:21 GMT

@Yangjooyang @Try logging in again incognito mode , there are cache issues or refresh page once logged In to see the change

Refresh page. ^^^

dust2dust — Thu, 05 Jan 2023 18:37:58 GMT

You can change it yourself as the plan is still available but use private mode when you log in to see if it did change or if it is scheduled already.

hTideGnow — Thu, 05 Jan 2023 18:48:07 GMT

try to first clear browser cache, the restart browser a d re-login My Account, you will see the correct plan that way

or try private/Incognito/secret mode to login My Account