topic Re: Updated U.S. Add-ons in Get Support

Updated U.S. Add-ons

whyveeare — Thu, 22 Dec 2022 17:55:14 GMT

Hi all,

Just an FYI. I was perusing PM's plans page and I took a quick look at the Add-ons as well. It seems PM has updated the U.S. Add-ons.

Now there is a bundle including unlimited talk, unlimited text and 3GB of data for $30 (the previous bundle with 250MB data is gone).

Talk and text seems to be unchanged.

Pure data add-ons are now $10, $20, $25 for 250MB, 1GB, 3GB respectively.

But the biggest change is that all U.S add-ons are good for 15 days now.

Seems to be a big improvement in value for U.S. roaming. Now if PM could only sort out the talk issues by enabling VoLTE.

Re: Updated U.S. Add-ons

hTideGnow — Thu, 22 Dec 2022 17:59:25 GMT

Thanks @whyveeare . Good change.

But where you got the info? My own My Account still showing all the old add-ons, I used Incognito mode already

Re: Updated U.S. Add-ons

softech — Thu, 22 Dec 2022 18:01:35 GMT

@hTideGnow I guess PM updated the main page but not the actual system.

those add-ons can be found here, expand the add-ons section at the bottom

https://publicmobile.ca/en/on/plans#plans-start

but I don't see it on My Account shop Add-ons page yet, too

Re: Updated U.S. Add-ons

Meow — Thu, 22 Dec 2022 18:11:04 GMT

Nice update. But on my Account these add-on are not active yet. Most likely site update is in progress or will occur during one of the coming nights.

Re: Updated U.S. Add-ons

softech — Thu, 22 Dec 2022 18:14:30 GMT

Having the 3GB bundle is good, but not everyone needs that much data

would be nice if they kept the 250MB bundle or make a 1GB bundle

But I guess, it can't be perfect 🙂

Re: Updated U.S. Add-ons

Tapper22 — Thu, 22 Dec 2022 18:18:36 GMT

These new updated add-ones are great. Too bad they weren’t available when we were there 3 weeks ago. Urghh!

Re: Updated U.S. Add-ons

hTideGnow — Thu, 22 Dec 2022 18:19:59 GMT

haha @Tapper22 it is not even available for purchase now 🙂

With Christmas trip coming up for everyone, they should make it available on My Account ASAP

Re: Updated U.S. Add-ons

dabr — Thu, 22 Dec 2022 20:28:02 GMT

It's very odd that PM has updated their add-ons on the plans page with this change but not their self serve account for customers who are in the process of traveling during this holiday season. It's a great improvement to increase the available timeline to 15 days from 10 but rather odd that it's limited to roaming data add-ons only. Oh well. a step in the right direction still.

edit: oh well!

Re: Updated U.S. Add-ons

J_PM — Thu, 22 Dec 2022 20:20:35 GMT

Please disregard the 15 days, this update was a glitch which has been resolved. This has been changed back to 10 days. Thank you!

Re: Updated U.S. Add-ons

hTideGnow — Thu, 22 Dec 2022 20:24:21 GMT

thanks @J_PM Great change to accommodate the needs of more data

So , we can now see the new Addons on our My Account now??

Re: Updated U.S. Add-ons

dabr — Thu, 22 Dec 2022 20:24:35 GMT

Too bad it was only a glitch after all. I'm sure many customers would appreciate a longer roaming option.

Re: Updated U.S. Add-ons

dust2dust — Thu, 22 Dec 2022 20:28:08 GMT

Shop Add-ons is all 10 days.

Re: Updated U.S. Add-ons

whyveeare — Wed, 04 Jan 2023 17:33:20 GMT

It seems the new US Add-ons have gone live now.

They are available to purchase in self serve now as well. So, it must be official. No glitch this time.

Re: Updated U.S. Add-ons

softech — Wed, 04 Jan 2023 17:35:53 GMT

@whyveeare yes available on My Account now!! good thing is that it is 15 days long, which is more reasonable , I think, many people go trips for 2 weeks , so it makes sense to make it 15 days long