topic Re: $45 for 20 GB promo in Get Support

$45 for 20 GB promo

Yetimonster — Tue, 03 Jan 2023 22:33:20 GMT

Hey - I ordered a sim a few days ago from PM but I can't activate and choose a plan until I get the SIM. The promo ends today for boxing week....how do I still get the promo when my sim arrives?

Re: $45 for 20 GB promo

Handy1 — Tue, 03 Jan 2023 22:34:33 GMT

@Yetimonster @I think you can have the offer emailed to you from the public mobile website main page

Re: $45 for 20 GB promo

dabr — Tue, 03 Jan 2023 22:45:08 GMT

@Yetimonster Submit a ticket via chatbot and explain the situation to customer support and ask that they honour the promo since the SIM card will not arrive in time for you to take advantage of it.

Otherwise, try an official Koodo/Telus store (phone ahead though) if you have one close by as they carry PM SIMs too.

edit: here's a link to the chatbot: https://www.publicmobile.ca/en/on/get-help (wrong link replaced).

Re: $45 for 20 GB promo

Yetimonster — Tue, 03 Jan 2023 22:36:32 GMT

Thanks! I got the email but it shows the promo ends today unfortunately.

Re: $45 for 20 GB promo

Handy1 — Tue, 03 Jan 2023 22:38:34 GMT

@Yetimonster @Then follow @dabr advice I assumed the email would give you a promo code to enter when you receive your SIM card and activate

Re: $45 for 20 GB promo

hTideGnow — Tue, 03 Jan 2023 22:51:24 GMT

hi @Yetimonster there is a chance PM agent will honour the promo if you provide them proof you bought the sim card and just waiting for it to be shipped. aat least one. customer confirmed thatm. So, try to open ticket with CS agent as advised by @dabr

Re: $45 for 20 GB promo

computergeek541 — Wed, 04 Jan 2023 00:11:09 GMT

@Yetimonster wrote:
Hey - I ordered a sim a few days ago from PM but I can't activate and choose a plan until I get the SIM. The promo ends today for boxing week....how do I still get the promo when my sim arrives?

I can't know for sure if this plan will be available after today, but I will mention that this plans was available long before any menion of it being a Boxing Day offer.

Re: $45 for 20 GB promo

Handy1 — Wed, 04 Jan 2023 14:48:22 GMT

@Yetimonster @The good news is this offer has now been extended till Jan 9 /2023 so you still have time to take advantage of it 🙂