topic Re: Cannot change base plan in Get Support

Cannot change base plan

Farshid — Tue, 04 Jan 2022 19:56:08 GMT

I cannot change my base plan in my account. It says: "Sorry! We are having trouble with this page. Please try again later." Any idea when it will be resolved?

Thanks

Re: Cannot change base plan

NDesai — Mon, 13 Nov 2017 05:38:34 GMT

@Farshid Give it a try using incognito/private browsing mode. I just checked and it is working on google chrome incognito mode.

Re: Cannot change base plan

Farshid — Mon, 13 Nov 2017 06:44:15 GMT

Tried it one more time and it worked. I guess it was a temporary glitch.

Re: Cannot change base plan

chakri264 — Mon, 13 Nov 2017 20:22:12 GMT

Glad that the problem was solved. In some cases, clearing cache also will do the trick. Remember.