topic Redeem the points in Get Support

Redeem the points

Henry1976 — Mon, 02 Jan 2023 20:14:49 GMT

Hi, how can I redeem the public points for my bill? thank you for your kind support

Re: Redeem the points

HALIMACS — Mon, 02 Jan 2023 20:18:29 GMT

@Henry1976

Sign onto Public Points using the same credentials as your self-serve.

Once you reach 15 points available, you can redeem that for $$$ towards your service or add-ons.

Here's articles for reference:

Joining Public Points (publicmobile.ca)

Public Points Rewards (publicmobile.ca)

Re: Redeem the points

Handy1 — Mon, 02 Jan 2023 20:16:29 GMT

@Henry1976 @You have to log into your rewards and redeem in $15 denominations

Re: Redeem the points

softech — Mon, 02 Jan 2023 20:16:47 GMT

@Henry1976 you have to collect to 15 points, then go to the Catalogue page on My Rewards site and pick $15 bill credit to redeem. PM will the add the $15 to your My Account within 2 days

Re: Redeem the points

hTideGnow — Mon, 02 Jan 2023 20:19:22 GMT

Hi @Henry1976 you redeem 15 points to $15 on My Rewards site. Login My Reward and you can complete the 15 points for $15 conversion there. Check the Catalog page , it is like a shopping cart.

Enjoy the saving!

Re: Redeem the points

Yummy — Mon, 02 Jan 2023 20:20:22 GMT

Points are redeemed in 'chunks' of 15 points. You have to log in to My Rewards and choose 'bill credit' from a catalogue.

Re: Redeem the points

DDM69 — Mon, 02 Jan 2023 21:45:38 GMT

Many answers can be found by using the search bar. Of course community members are a great resource as well. Enjoy Public Mobile 😊

Re: Redeem the points

darlicious — Mon, 02 Jan 2023 23:18:27 GMT

@Henry1976

Once you have $15 points they can be redeemed by signing into your point rewards account and choosing the $15 bill credit information the redemption catalogue. Confirm your redemption selection and submit. I'm not sure how long it takes to be reflected in your self serve account? You may also find it interesting to know that unlike all other redemptions you can redeem a bill credit while suspended to reactivate your account. I would also be interested to know how long that takes and if it automatically reactivated your account services or if you have to apply the credit once recieved in your account balance towards your plan payment (if $15 or less)?

You may find this thread helpful and please feel free to contribute any info you discover in regards to points earning and redeeming that will others understand how the points program works. Thx!

https://productioncommunity.publicmobile.ca/t5/Get-Support/Public-Points-Rewards-Tracking-points/td-p/830352