topic Re: Change number in Get Support

Change number

Zainab1 — Mon, 02 Jan 2023 15:01:35 GMT

I mistakenly changed my number how do I get my first number back ?

Re: Change number

Handy1 — Mon, 02 Jan 2023 15:05:36 GMT

@Zainab1 @If you changed your number , your old one may be gone for good however you can try and contact a agent and see if something can be done

Getting help from agent , through automation

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Re: Change number

HALIMACS — Mon, 02 Jan 2023 15:13:37 GMT

@Zainab1

If your original number was one issued by TELUS for use on either the telus, koodo, or public mobile network, you have a chance.

If it wasn't, very little chance.

Re: Change number

Yummy — Mon, 02 Jan 2023 15:26:22 GMT

To get back old number will be very difficult.

If you did port your old number then most likely it went to original provider and probably impossible to get back.

If it is number from Telus/Koodo/PM you might ask agent to try to see if it is not allocated to somebody else already and to assign back to you. If it is PM number check every day for available numbers, you might be lucky.