topic Re: Exceeded log ins in Get Support

Exceeded log ins

Cryslerchick — Sat, 31 Dec 2022 17:32:49 GMT

I was wondering if there was a time limit so it re-sets the opportunity to log in again.

I did recently change my password, but I type o’d and exceeded log ins.

Re: Exceeded log ins

Handy1 — Sat, 31 Dec 2022 17:35:07 GMT

@Cryslerchick @No just try again incognito mode there are cache issues

Re: Exceeded log ins

hTideGnow — Sat, 31 Dec 2022 17:35:21 GMT

HI @Cryslerchick just close the browser and try logging in again . There is no "locK" in this new My Account anymore

Re: Exceeded log ins

Cryslerchick — Sat, 31 Dec 2022 17:41:25 GMT

It’s on my phone I’m logging in on. It doesn’t work that way on phones.

I’m using Safari

Re: Exceeded log ins

Handy1 — Sat, 31 Dec 2022 17:49:05 GMT

@Cryslerchick @Private mode far right bottom of screen looks like two squares also you can try on another device aswell

Re: Exceeded log ins

hTideGnow — Sat, 31 Dec 2022 17:50:34 GMT

HI @Cryslerchick it is call Private mode on Safari

This is how to turn on Private Browsing
Open Safari on your iPhone.
Tap the Tabs button .
Tap [number] Tabs or Start Page to show the Tab Groups list.
Tap Private , then tap Done.

Re: Exceeded log ins

Meow — Sat, 31 Dec 2022 18:25:42 GMT

Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.