topic Re: Change Plan, Keep Rewards? in Get Support

Change Plan, Keep Rewards?

haze101 — Fri, 30 Dec 2022 14:50:31 GMT

Hello,

I am interested in switching my plan from the 3 month $120 plan to the 1 month 15gb $40 offer in my account.

I have $12/month in discounts in rewards applied to my account. Will they stay on my account if I switch plans? Or will they disappear with the old plan once I change? Let me know. Thank you.

Re: Change Plan, Keep Rewards?

Quigley — Fri, 30 Dec 2022 14:52:07 GMT

@haze101

With your plan change, your rewards will stay the same.

Rewards are attached to your account and not your plan.

Re: Change Plan, Keep Rewards?

softech — Fri, 30 Dec 2022 14:55:41 GMT

@haze101 changing plan would have no effect on your rewards, you will keep them as is

Re: Change Plan, Keep Rewards?

britmay2 — Fri, 30 Dec 2022 14:55:43 GMT

Your rewards will stay 🙂

Re: Change Plan, Keep Rewards?

HALIMACS — Fri, 30 Dec 2022 14:56:25 GMT

They will remain, @haze101 , just at 1/3 the value as you'll be reducing from 90 to 30 days.

Just make CERTAIN not to be tricked into switching over to the new Public Points system during the plan change and be sure to make the plan change effective on your next cycle renewal, as opposed to immediate, as there is no pro-rating around here.

Re: Change Plan, Keep Rewards?

porcupine — Fri, 30 Dec 2022 14:56:29 GMT

yes they would stay

Re: Change Plan, Keep Rewards?

computergeek541 — Fri, 30 Dec 2022 17:18:18 GMT