topic Re: Credit card number change, in Get Support

Credit card number change,

waynemac — Thu, 29 Dec 2022 23:29:06 GMT

I would like to make a payment on my credit card. My card number has changed and I need to update it. I keep getting kicked out when trying to login.

Re: Credit card number change,

dabr — Thu, 29 Dec 2022 23:34:50 GMT

@waynemac Try incognito/private mode to login and then select and select Payments and ~~update the CC~~ Manage Payment Method and then update the CC info. I just updated my payment card without any issues.

edited

BTW, you can also purchase a voucher from 7/11, SDM, London Drugs or Shell and add the funds by dialing 611 on your phone.

Re: Credit card number change,

computergeek541 — Thu, 29 Dec 2022 23:31:44 GMT

@waynemac wrote:
I would like to make a payment on my credit card. My card number has changed and I need to update it. I keep getting kicked out when trying to login.

Are you seeing a message about an incorrect password or is it some other on-screen errror message? For some of the unexpected error messages, the account can be accessed by trying to log in again at a later time.

Re: Credit card number change,

softech — Thu, 29 Dec 2022 23:36:11 GMT

@waynemac

What you meant by "getting kicked out"? if it is a "Page expired" error, then try this

after you enter your username/password or picked one from the saved password list, DO NOT click login , let the browser handle the login automatically (unless it still not login after 10 seconds)

See if it works