topic Re: Porting request in Get Support

Porting request

Vpuliche — Wed, 04 Jan 2023 15:46:07 GMT

Can you please help to do change my public network to kudoos

Re: Porting request

softech — Wed, 28 Dec 2022 21:44:44 GMT

@Vpuliche this is not something you initiate on this end

you need to get a new Koodo account, then request porting from there

but you have to login My Account and get the account number from the Profile page. You will need to provide the account number to Koodo for the porting info

Re: Porting request

Yummy — Wed, 28 Dec 2022 21:49:19 GMT

You have to initiate porting at Koodo side. Leave PM SIM in a phone and reply Yes within 90 min when you get SMS from PM.

Both account have to be active.

Re: Porting request

HALIMACS — Wed, 28 Dec 2022 23:19:12 GMT

@Vpuliche

A Koodo booth will be able to do this as part of your activation.

If you're going to koodo prepaid, they may have to initiate after activating.

Re: Porting request

hTideGnow — Wed, 28 Dec 2022 23:21:41 GMT

HI @Vpuliche have you activated on Koodo yet?

If not, activate and request port at the same time

if you already activated, call Koodo support and ask them help it out. They have call centre and they can help 🙂