topic Re: Accidently deleted confirmation email in Get Support

Accidently deleted confirmation email

Rae19 — Wed, 28 Dec 2022 16:41:47 GMT

Bought a used phone for my husband but the man doesn't like the phone, need to return but my confirmation email for the phone has been deleted, accidentally, and I don't know what to do now.

Help/advise

Re: Accidently deleted confirmation email

Handy1 — Wed, 28 Dec 2022 16:41:20 GMT

@Rae19 @You will need to submit a ticket

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Re: Accidently deleted confirmation email

computergeek541 — Wed, 28 Dec 2022 16:41:35 GMT

You will need to contact a customer support agent for help. While it might slightly more difficult for them to look up without you providing the order number, they should still be able to help.

Re: Accidently deleted confirmation email

will13am — Wed, 28 Dec 2022 16:42:07 GMT

@Rae19 , please use the chatbot link to initiate a support ticket. RMAs go through the CSA team.

Re: Accidently deleted confirmation email

hycm53 — Wed, 28 Dec 2022 16:42:57 GMT

@Rae19 wrote:
Bought a used phone for my husband but the man doesn't like the phone, need to return but my confirmation email for the phone has been deleted, accidentally, and I don't know what to do now.
Help/advise

Try create a new email account from your delete email, for instance Google mail, Yahoo mail, etc.

Re: Accidently deleted confirmation email

Rae19 — Wed, 28 Dec 2022 16:49:09 GMT

Thank you!

Re: Accidently deleted confirmation email

Rae19 — Wed, 28 Dec 2022 16:49:27 GMT

Thank you!

Re: Accidently deleted confirmation email

Handy1 — Wed, 28 Dec 2022 16:50:32 GMT

@Rae19 @Your welcome we are happy to help , have a great day @Rae19