topic account not working. in Get Support

account not working.

croatiancowboy — Wed, 28 Dec 2022 05:05:24 GMT

Everytime I go to the login page, I put in my email and password, click login, and, i'm greeted with an error message that reads "the page you're trying to access has expired."

If this isn't fixed, I guess I'll notify my credit card company to put a stop payment. I want to change credit cards and this has been on going for over a month. I'm extremely annoyed. I don't want to leave, but you're leaving, me with no options.

Please help.

Re: account not working.

softech — Wed, 28 Dec 2022 05:07:58 GMT

@croatiancowboy are you using Chrome with saved password? It is in fact a Chrome problem, not PM's 🙂

Do NOT click login after you picked your saved credentials. Chrome will automatically login and you won't get the page expired error then. So, just select your saved login name/password and don't click login, let Chrome does it for you 🙂

Re: account not working.

croatiancowboy — Wed, 28 Dec 2022 05:11:59 GMT

Thanks for the help it worked. I guess I look stupid now. Lol.

Re: account not working.

softech — Wed, 28 Dec 2022 05:13:11 GMT

@croatiancowboy no worry, it's a Chrome feature problem only. Supposed to be a nice one, but turned out giving users more headache 🙂

Re: account not working.

statusquo — Wed, 28 Dec 2022 20:20:53 GMT

I use chrome and wasn't aware of this feature for saved passwords but then I never have saved passwords for login. It's helpful to learn about this feature for the chrome browser.