topic Re: SIM broken, need new SIM in Get Support

SIM broken, need new SIM

Amtul — Tue, 27 Dec 2022 00:22:32 GMT

Our SIM is broken we need a new SIM

Re: SIM broken, need new SIM

softech — Tue, 27 Dec 2022 00:25:52 GMT

@Amtul

First get a new sim card from Telus or Koodo store or from Amazon:

https://www.amazon.ca/Public-Mobile-Card-Unlocked-Phones/dp/B07R6P5KBB

(do not try to get it from PM support as it takes them long to deliver)

Once you got the new sim card, you can then login to My Account, click Change Sim card from Quick Links on top right, then follow the steps to enter the new sim card number.

https://selfserve.publicmobile.ca/en/account/edit/your-account

Re: SIM broken, need new SIM

Community_QA — Tue, 27 Dec 2022 00:27:00 GMT

@Amtul buy new sim from Telus or Koodo corporate stores. Yes, some are not corporate, check the PM main page for location

Re: SIM broken, need new SIM

Yummy — Tue, 27 Dec 2022 00:27:36 GMT

Order from PM or try to find at retaler like Telus or Koodo.

Re: SIM broken, need new SIM

BKNS27 — Tue, 27 Dec 2022 05:16:12 GMT

@Amtul

How did you break your SIM?

It is tough to do.

Re: SIM broken, need new SIM

softech — Tue, 27 Dec 2022 05:21:55 GMT

haha.. I guess broken might not really mean physically broken.. lol