topic Re: Can I get a pro-rated refund when I port my number out to another provider? in Get Support

Can I get a pro-rated refund when I port my number out to another provider?

qswupublic — Mon, 26 Dec 2022 19:54:05 GMT

Can I get a pro-rated refund when I port my number out to another provider before my current billing sycle ends?

Re: Can I get a pro-rated refund when I port my number out to another provider?

Handy1 — Mon, 26 Dec 2022 19:55:22 GMT

@qswupublic @No pm is prepaid , so no refunds unfortunately

Re: Can I get a pro-rated refund when I port my number out to another provider?

Outdoorsman — Mon, 26 Dec 2022 19:58:08 GMT

@qswupublic Nope

Re: Can I get a pro-rated refund when I port my number out to another provider?

softech — Mon, 26 Dec 2022 20:01:31 GMT

@qswupublic No, PM is a prepaid provider and do not provide prorated refund. So, you should time your port out time better. But do not wait till last day as porting process can have hiccup , from PM or from your new provider

Usually, it is best and safest to port around the 25th days , it gives both carriers enough time and minimize your loss

One thing, if you are porting into Koodo or Telus, call their agent and them them you came from PM , they might be able to do something to offset the money you lost

Re: Can I get a pro-rated refund when I port my number out to another provider?

ZuckMark — Mon, 26 Dec 2022 23:58:20 GMT

This is PREPAID

P R E P A I D

Is PM porting you out? No right, you are doing so, because you want it, so swallow it!

Re: Can I get a pro-rated refund when I port my number out to another provider?

Yummy — Tue, 27 Dec 2022 00:11:47 GMT

No pro-rated refunds from PM

Re: Can I get a pro-rated refund when I port my number out to another provider?

Community_QA — Tue, 27 Dec 2022 00:21:12 GMT

this answered hours ago!!!