topic Re: Error during transfer and porting cell number in Get Support

Error during transfer and porting cell number

caoxying — Mon, 26 Dec 2022 19:14:23 GMT

Hi there!

I need your help!

I have made an error during the transfer and porting cell number. I mistyped my current cell number by 2 numbers. Is it possible to retrieve or fix the number?

Thank you!

Re: Error during transfer and porting cell number

Handy1 — Mon, 26 Dec 2022 19:19:00 GMT

Try again and leave your old SIM card in your phone until you receive a text confirming the transfer @ that point you simply reply YES and you will have 90 mins to do so once you receive text from old carrier

Re: Error during transfer and porting cell number

softech — Mon, 26 Dec 2022 19:24:45 GMT

@caoxying no worry, there is a team you can call and talk to live support. You can update them with the correct information. I will privately message you the phone number. Please check your Community inbox and call the line to get it fixed