topic Re: Plan changes in Get Support

Plan changes

Mikio — Sun, 25 Dec 2022 18:20:02 GMT

If I make changes to my current plan will I loose my monthly rewards?

Handy1 — Sun, 25 Dec 2022 18:21:43 GMT

@Mikio No you will not , you get to keep your loyalty rewards

Quigley — Sun, 25 Dec 2022 18:22:15 GMT

No you won't lose any of your current rewards, because they are attached to your account and not the plan you have.

Hollister — Sun, 25 Dec 2022 18:22:17 GMT

You will not lose the reward system you are currently on by changing plans. Rewards are independent of plans.

Meow — Sun, 25 Dec 2022 18:32:25 GMT

Simple answer is - NO. Your rewards are tied up with Account, not plan.

HALIMACS — Sun, 25 Dec 2022 18:40:29 GMT

Only a couple of things would cause you to lose your monthly rewards, @Mikio

allowing your account to become deactivated, at which time your account is permanently gone,
switching to the new Public Points system, in which case you lose the value of the old rewards program, but still somewhat benefit from points depending on your situation.