topic Re: Account is suspended, and I want to port my number in Get Support

Account is suspended, and I want to port my number

Jtom — Fri, 23 Dec 2022 03:33:02 GMT

Please tell me I DO NOT HAVE TO PREPAY for a month to cancel and port my number?

Re: Account is suspended, and I want to port my number

hairbag1 — Fri, 23 Dec 2022 03:34:14 GMT

@Jtom...

you need an Active PM account to be able to port out to a different cell network...sorry.

Re: Account is suspended, and I want to port my number

BKNS27 — Fri, 23 Dec 2022 03:38:38 GMT

@Jtom

You need your account to be Active to port your number over to another carrier so port over 2 days before your renewal date.

Re: Account is suspended, and I want to port my number

hTideGnow — Fri, 17 Feb 2023 14:27:55 GMT

sorry @Jtom , you need to activate for a month to port. Once ported, your account will be closed

But, if you are thinking to port to Koodo or Telus, them, you might not need to activate for a month

Re: Account is suspended, and I want to port my number

Jtom — Fri, 23 Dec 2022 03:55:20 GMT

So I have to PAY them to cancel without using it. Dumb but thanks

Re: Account is suspended, and I want to port my number

hTideGnow — Fri, 17 Feb 2023 14:22:47 GMT

Hi @Jtom it is not a PM rule. Porting is like this for all carriers, the account must be active and able to receive authorization text for it to be ported. You should have planned the time better

Re: Account is suspended, and I want to port my number

hairbag1 — Fri, 23 Dec 2022 04:04:36 GMT

@Jtom

you could downgrade to cheapest plan ($15)...use it for 28 days...then port out.

If you hafta pay for 30 days of PM service...you may as well use some of it anyhow eh.

OR....just stay with PM as it's such a reliable, inexpensive, fun, ...cell service. 😎

Re: Account is suspended, and I want to port my number

Jtom — Fri, 23 Dec 2022 04:06:44 GMT

Yea did the 15$ now I’m out ✌️